Business Process Outsourcing (BPO): Types, Benefits and Costs
Business process outsourcing (BPO) is the process of contracting specific business functions to external service providers who specialize in those operations. Originally developed in manufacturing for supply chain management, BPO now spans industries including healthcare, financial services, technology, and retail. The global BPO market reached $302.6 billion in 2024 and is projected to grow at 9.8% annually, reaching $525.2 billion…











